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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hector Diaz

November 21, 2025

5  out of  5
rating by Hector Diaz
"Want to say thank you to Yamilet Castillo for her excellent service and professionalism in helping me with my insurance issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cinthia Delgado

November 18, 2025

5  out of  5
rating by Cinthia Delgado
"Crystal Very professional to help the customer thank you for the attention"
We responded:
"Thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Segundo Vidaurre

November 13, 2025

5  out of  5
rating by Segundo Vidaurre
"They are amazing people. Always helps."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need assistance in the future, please don’t hesitate to reach out. We are here to help! "
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JC Serrano

November 5, 2025

5  out of  5
rating by JC Serrano
"Want to thank Yamilet Castillo for all her help and patience very professional, helpful, and friendly! Great customer service and very attentive to your needs if you need anything quite or insurance I highly recommend her they are located on the Lakeview property, thanks again!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Samer Aburoumi

October 29, 2025

5  out of  5
rating by Samer Aburoumi
"I came in for a life quote with bill the agent and was greeted by the most welcoming staff I have ever encountered. The service was impeccable , I was able to get a really good price on a universal life policy , thank you for everything you do Bil, and thank you State Farm , have a great day"
We responded:
"Thank you Samer for the 5-star review. I appreciate your kind words and the trust you place in our State Farm office to handle your insurance needs. "
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Daniela Caro

October 28, 2025

5  out of  5
rating by Daniela Caro
"Cristal was very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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carla rosario

October 28, 2025

5  out of  5
rating by carla rosario
"Been with this insurance company for years and never had any issues whatsoever. They are all great sweet agents and very professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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maria funes

October 28, 2025

5  out of  5
rating by maria funes
"Estube en esta oficina y me atendio Cristal es muy profecional amable y muy eficiente se siente uno feliz con tan buena atencion gracias"
We responded:
"Es un honor servirle. Gracias por tanta positividad. Esperamos poder seguir sirviendole su negocio. Cualquier cosa que necesite, seria un placer ayudarle. Feliz y bendecido dia.🙏🏼"
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Sara Teu

October 23, 2025

5  out of  5
rating by Sara Teu
"Best customer service, nothing compare with Passaic State farm. Yamileth helped me add my car to my insurance on one day, everthing thru telephone and the best price! Thank you !!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ana Morales

October 22, 2025

5  out of  5
rating by Ana Morales
"Grandiosa trabajadora buen trabajo estoy muy satisfecha. Con Cristal Portillo"
We responded:
"Agradecemos su reseña! Nos complace saber que esta contenta con nuestros servicios. "
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Yajuaina Ariza

October 17, 2025

5  out of  5
rating by Yajuaina Ariza
"Just remember today that I had my air bags stolen in February and Yamilet Castillo help me with all the details needed , thanks to her I was able for someone to fix my car with no hesitation."
We responded:
"Thank you so much for your feedback. Yessica is nice, experienced, and I’m happy you enjoyed working with her. We will continue to do everything possible to efficiently handle your insurance and financial needs for years to come. "
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Carlos Moreno

October 2, 2025

5  out of  5
rating by Carlos Moreno
"This is the best place to work with we highly recommend them. Cristal is a very generous and professional employee and as a person is a beautiful soul. 10/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Medardo Reyes M.

September 30, 2025

5  out of  5
rating by Medardo Reyes M.
"Cristal es el mejor"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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felipe valle

September 19, 2025

5  out of  5
rating by felipe valle
"Excellent service, Jasmin Maria Vizcaino helped me to the best. I’ve been a customer for 25 years and, this is why I’m still being with State Farm."
We responded:
"Thank u for the rating. We are proud of Chantal. She does a great job for our clients"
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Omar Yarleque Moscoso

September 13, 2025

5  out of  5
rating by Omar Yarleque Moscoso
"CRISTAL GRANDIOSA EMPLEADA BUEN SATISFECHO"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our priority! We look forward to continuing to support your insurance needs. "
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Zanetta Lewis

September 11, 2025

5  out of  5
rating by Zanetta Lewis
"I had such a wonderful experience with yamilet, what stood out the most was how friendly and patient she was. I never felt rushed, and she really went above and beyond to make sure I got the right policy for my needs at a price that worked for me. It’s rare to find someone who truly cares about their clients, and I could tell that customer service is her top priority."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Maylen Morel

September 11, 2025

5  out of  5
rating by Maylen Morel
"I had such a great experience working with yamilet at State Farm! From the very beginning, she made the entire process of getting car insurance simple, stress-free, and clear. She took the time to explain all my options, answered every question I had, and made sure I felt confident about my coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please let us know! "
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juanjoe jimenez

September 10, 2025

5  out of  5
rating by juanjoe jimenez
"Very profesional and helpful. Recomendend it."
We responded:
"We’re honored by your positive feedback! Thank you for the trust you place in our State Farm office to handle your insurance needs. "
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Koko Reynoso

August 25, 2025

5  out of  5
rating by Koko Reynoso
"The girls are amazing at this office, 10/10 would recommend. Love the way the decorate the office for every season. Sometimes just go to get a cup of coffee and enjoy the decorations."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Nina Tesfaye

August 25, 2025

5  out of  5
rating by Nina Tesfaye
"The insurance world can be so hard to understand. I came in almost before closing one day and sat down with Kaylee. The office closed and everyone else went home but she stayed with me for about 40 minutes after closing. She didn’t make me feel rushed or like I was a bother. She told me that they can work with people based on what their schedules are. And the way customer service has changed in this country, it was a breath of fresh air! Thank you Kaylee!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Caroline Cuaya

August 15, 2025

5  out of  5
rating by Caroline Cuaya
"If you’re looking for great advice and someone who’s truly dedicated to helping you, ask for Yamilet! You won’t be disappointed. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Desha Smalls

August 15, 2025

5  out of  5
rating by Desha Smalls
"Thanks for everything and taking your time to explain I will be back for all my insurance needs 😊"
We responded:
"Thank you for your feedback. We’re glad that you’re satisfied with the service at our State Farm office. We look forward to handling your insurance needs. "
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Michael Garcia

August 14, 2025

5  out of  5
rating by Michael Garcia
"Yamilet Castillo, you were amazing! Thank you for your help and guidance. You went above and beyond with your assistance. I will definitely be recommending you to everyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Angel m Reyes

August 14, 2025

5  out of  5
rating by Angel m Reyes
"Yamillet Castillo at State Farm helped me quickly update my policy and answered all my questions. Great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Exípel

August 14, 2025

5  out of  5
rating by Exípel
"Yamilet was an excellent aide to my barrage of questions and inquires. She excels at her position and performs as intended with her best interests. 10/10"
We responded:
"Thank you for taking the time to share your positive experience working with Yamilet. Our employees always strive to provide thoughtful support and guidance. We look forward to serving your insurance and financial needs for years to come. "