Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yanet Burgos

Yanet Burgos

July 14, 2026

1  out of  5
rating by Yanet Burgos
"They just sent me to voicemail. Last couple of call they dont even let it ring anymore. Just straight to voicemail"
We responded:
"Hi Yanet, we are sorry you had this experience. When our team is already assisting other clients, calls may be routed directly to voicemail so we can give each customer our full attention. We monitor our messages throughout the day and return calls as quickly as possible. Thank you for your feedback and understanding. Also, please know that you can also text us with any request at our main phone number at the office (973)478-9500. Thank you for your business. "
Profile photo of juan marcelino

juan marcelino

July 9, 2026

5  out of  5
rating by juan marcelino
"Las mejores personas que yo he encontrado con excelente servicio al cliente es May y Ruthie. De verdad que ofrecen excelente atención! Si necesitas seguro, llámenla a ellas!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Juan Ovalles

Juan Ovalles

July 8, 2026

5  out of  5
rating by Juan Ovalles
"Mejor atención! Clase A+! Muchas gracias a May por toda su atención y explicarme bien todas mis preguntas! Si necesitan seguro, llamen a May!!"
We responded:
"Juan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bill G Eljouzi’s Team here in our Clifton office. "
Profile photo of Sam B.

Sam B.

June 30, 2026

5  out of  5
rating by Sam B.
"Always a great experience with this office, they continue to give the best rate and provide over the top customer service. Thank you again! May was amazing, very prompt and super friendly. So grateful for this team!"
We responded:
"Thanks so much for the amazing review, Janel! We really appreciate your support here in Clifton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Dr Saint

Dr Saint

June 30, 2026

5  out of  5
rating by Dr Saint
"Great Customer Service, Ruthie helped me with all my insurance needs,from my home to my vehicle insurance.Very attentive to details. I always get treated like Family. I 100% recommend Ruthie with your insurance needs. Thank you"
We responded:
"Thank you so much for the 5-star rating and your kind words about Ruthie. Myself and team members at the State Farm Bill Eljouzi agency are delighted and committed to provide a certain level of excellence in our level of service "
Profile photo of Juan Santos

Juan Santos

June 30, 2026

5  out of  5
rating by Juan Santos
"This location has great prices and great customer service. I recommend this location."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Clifton to know that you had such a wonderful experience with us here on State Farm Agent Bill G Eljouzi’s Team."
Profile photo of Krizia Maldonado

Krizia Maldonado

June 30, 2026

5  out of  5
rating by Krizia Maldonado
"I have my car insurance with this agency and all I can say that they are excellent. Great customer service and they have a great team. Special thanks to Ruthie who has always helped me with any question and any issues I have. Truly recommend this location."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bill G Eljouzi’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Maddie

Maddie

June 30, 2026

5  out of  5
rating by Maddie
"Super satisfied with how May assisted me, she made my insurance process feel so easy and was able to answer all of my questions"
We responded:
"Thank you for the five stars. We truly appreciate your kind words about May. Our team at the Bill Eljouzi State Farm agency is always willing to help and answer all your questions. "
Profile photo of Karriem Cathcart

Karriem Cathcart

June 30, 2026

5  out of  5
rating by Karriem Cathcart
"Kaylee was great ! We have been searching through different companies and she made the process as easy as possible and for us to understand."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bill G Eljouzi’s Team. "
Profile photo of Nah'Ja Washington

Nah'Ja Washington

June 30, 2026

5  out of  5
rating by Nah'Ja Washington
"I recently visited this State Farm branch and the staff was so welcoming and helpful. They answered all of my questions carefully and thoughtfully and the office was decorated very nicely! Will definitely be back again if i need any further assistance."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bill G Eljouzi’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Clifton ."
Profile photo of Anabel Peralta

Anabel Peralta

June 27, 2026

5  out of  5
rating by Anabel Peralta
"God BLESS Ruthie!!! It felt so quick and I was educated on my options and I also wasn’t made to feel pressured to choose one option over the other. There wasn’t an appointment and I was seen almost immediately when I came in. The office was sleek and organized and clean and I spotted the fish tank in one of the offices and it was gorgeous and I love the Hawaiian style they’ve got going on!!!!!"
We responded:
"Thank you so much for the 5-stars, Anabel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach us at State Farm Agent Bill G Eljouzi’s Team anytime. "
Profile photo of Khalila Matsumoto

Khalila Matsumoto

June 26, 2026

5  out of  5
rating by Khalila Matsumoto
"I’ve had a really great experience here! Everyone I’ve spoken with was very kind, helpful and informative. They answered all of my questions and made things very easy to understand."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Clifton to know that you had such a wonderful experience with us here on State Farm Agent Bill G Eljouzi’s Team."
Profile photo of Mireya Merced

Mireya Merced

June 26, 2026

5  out of  5
rating by Mireya Merced
"Great service and they really helpful and highly recommend for anybody."
We responded:
"Thank you for your kind review of State Farm Agent Bill G Eljouzi’s Team. We appreciate it!"
Profile photo of Maria Hernandez

Maria Hernandez

June 26, 2026

5  out of  5
rating by Maria Hernandez
"Gracias por un excelente servicio siempre"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Juan Loaiza

Juan Loaiza

June 26, 2026

5  out of  5
rating by Juan Loaiza
"Gracias por su attention y servicii"
We responded:
"Thank you so much for the 5-stars, Juan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here at State Farm Agent Bill G Eljouzi’s Team anytime."
Profile photo of Karina Martinez

Karina Martinez

June 26, 2026

5  out of  5
rating by Karina Martinez
"I had a great experience overall. The staff was very responsive, professional, and easy to work with. They take the time to explain everything clearly and answer all questions without making you feel rushed. Communication is consistent and they are always easy to reach when needed. I would definitely recommend them."
We responded:
"Wow, thank you for the 5-star review, Karina! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Yuliet Calle

Yuliet Calle

June 16, 2026

2  out of  5
rating by Yuliet Calle
"Llevo 8 años con el servicio de esta oficina y me a parecido super buena.
Pero el dia de hoy una de la muchachas fue muy grosera con migo.
Le di el dinero, y por que no tenía cambio me tiro el dinero en el escritorio, luego me dio el papel de pago,y por que le dije que me lo firmara me contesto muy mal, y me tiro el lapicero con rabia...
A lo mejor no es su dia. Se ve que estaba enferma, pero si ha de recibir a los clientes de esa forma,mejor quédese en su casa descansando...."
We responded:
"Hello Yuliet, I’m so sorry for your experience. I assure you nothing happened that was intentional. Although she was not feeling well at all, she still came to work on her own merit to help us out due to other State Farm team member being out of the office. She was sent home to get some rest and we wish her a speedy recovery. Again, please accept my sincere apologies for the misunderstanding and please know that we are all here to provide you with quality customer service consistently. Thank you for your business. "
Profile photo of Mercedes Ferrer

Mercedes Ferrer

June 10, 2026

5  out of  5
rating by Mercedes Ferrer
"La atención al cliente es muy buena"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here at State Farm Agent Bill G Eljouzi’s Team. "
Profile photo of Heidy Feliz

Heidy Feliz

May 28, 2026

5  out of  5
rating by Heidy Feliz
"Muy amable y profesional que Dios le siga dando sabiduría para seguir tratando con todo tipo de personas"
We responded:
"Thank you Heidy for your feedback. We take pride in working with people to guide them through the complexities of insurance. We appreciate your kind words and support and look forward to handling your insurance and financial needs for years to come. "
Profile photo of Shatlyk Charygulyyev

Shatlyk Charygulyyev

May 11, 2026

5  out of  5
rating by Shatlyk Charygulyyev
"I had a great experience working with Mayelin Ceballos Velez at Bill Eljouzi State Farm Agency. She was professional, patient, and very helpful throughout the entire process. She took the time to explain everything clearly and made sure I got the best option for my needs. Excellent customer service and very responsive. Highly recommend Mayelin and the whole team at Bill Eljouzi State Farm Agency!"
We responded:
"Thank you so much for the 5-stars, Shatlyk! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of hoda ilaiyan

hoda ilaiyan

May 1, 2026

1  out of  5
rating by hoda ilaiyan
"They don’t know what they are doing
Very unprofessional"
We responded:
"I am so sorry about the way you feel concerning the handling of your claim. The office was able to get in touch with the claim’s office and were able to escalate the issue to the attention of a claim’s manager. We were assured by claims that they will look to expedite the process of settling the loss as soon as possible. We will continue to follow up with the claim’s office and update you accordingly. We apologize for any inconvenience. We at the agent’s office are committed to continue to provide you with a great level of customer service. "
Profile photo of Labib Jamhour

Labib Jamhour

April 29, 2026

5  out of  5
rating by Labib Jamhour
"Thank you so much May for all of your help. She helped answer all of my questions promptly. I’m happy with my new State Farm office!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of matt gallo

matt gallo

April 21, 2026

5  out of  5
rating by matt gallo
"It was good service"
We responded:
"Thank you Matt for the great rating and your kind words. We appreciate your feedback greatly "
Profile photo of Pedro Cartagena

Pedro Cartagena

April 17, 2026

5  out of  5
rating by Pedro Cartagena
"Thank you Yamilet for all your help. Your patients and understanding really made it easy to get things done."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here at State Farm Agent Bill G Eljouzi’s Team. "
Profile photo of David Gonzalez

David Gonzalez

April 2, 2026

5  out of  5
rating by David Gonzalez
"Exceptional customer service from Ruthie Santos. Addressed all of my conserns, explained everything in detail. Made my experience with State Farm a tremendous pleasure. Helped me combine Home and Auto. Would highly recommend State Farm and Ruthie Santos for all your insurance needs.
Thank you Ruthie."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here & we appreciate your business. "