State Farm® Insurance Agent Bill G Eljouzi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jorge Alberto Vindas Navarro
January 31, 2025
"Yamilet Castillo she’s is so great also Kelly I really appreciate all they help us. 24-7 Tree Care LLc"
Carissa Rincon
January 30, 2025
"Crystal is helpful, kind, and patient answering questions. I really appreciate her services."
Cindy Mendoza
January 30, 2025
"Im super satisfied with the attention and care I received from Crystal, she was very helpful and easy to explain the benefits i got. I will recommend her to my family and friends."
"Thank you for the reviewing our State Farm office and your kind words about Cristal. We will continue to do everything possible to provide you excellence in our level of service. Thanks again for your business. "
cesar rincon
January 29, 2025
"Very professional and fast service. Thank you Cristal Portillo."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
A Billzz
January 28, 2025
"I switched twice to other insurance companies/offices, and no one does it how these people do the customer service is remarkable and I’m definitely staying with this agency. Shoutout to Cristal for all the help she granted amazing service."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are always here to help!"
Olga Duran
January 28, 2025
"Excellent . Good job thank you."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
john lozada
January 24, 2025
"I'm extremely satisfied with the services I received from Kaylee! she was incredibly helpful, securing the best price for my insurance needs and responding promptly to my inquiries. I highly recommend this office for their exceptional service!"
"Thank you John for the rating and your kind words about Kaylee. We are very proud of Kaylee and her professionalism. Be rest assured that we will continue to provide you with a level of service that exceeds your expectations "
Angie Alvarez
January 9, 2025
"Best insurance office in town! Shout out to all the girls they are very polite and answered all my questions very detailed too"
"Thank you Angie for your kind words and the five star rating. We appreciate your business. We are committed to continue to providing you a great level of service that will exceed your expectations "
Marco Gonzales
January 7, 2025
"I am a customer for over 20 years with this agency . They are very responsive and professional. I am very happy with their services"
"Thank you for rating our level of service. We appreciate your loyalty to our office and we will continue to do everything possible to meet and exceed your expectations."
Ysidro Castillo
December 13, 2024
"Thank you for offering new quotes excellent service ."
"Thank you for the great rating and your kind words about our level of service. We are committed to continue servicing your insurance needs at a high level of excellence "
Embarque ysidro
December 13, 2024
"Gracias Yamilet por su attencion excelente."
"Thank you Embarque for the great rating and your kind words about Yamilet. We are glad you enjoyed working with her. She is amazing. We appreciate your business and looking forward to servicing your insurance needs for years to come "
Ray Broussard
December 10, 2024
"I was recommended by a friend to ask for specifically Cristal during my visit. As soon as we met, she was incredibly kind and knew what she was talking about. She had explained everything about their policies in detail and made sure I understood all that we covered. Cristal was super helpful and very patient with me being that this was my first time doing anything like this. All around very professional and super sweet!"
"Thank you so much for the rating and your kind words about Cristal. She is very kind and we are so proud of her. We appreciate your business and looking forward to handling your insurance and financial needs for years to come "
Ricardo Soriano
December 10, 2024
"Came in for a Home Insurance rate, and Cristal was the nicest, most attentive and informative agent I could have the pleasure of working with!! She gave my family the best possible rate they could offer, and gave me the confidence to rely on them for any future insurance needs. Thank you again Cristal and all the team members!"
"Thank you Ricardo for the great rating and your kind words about Cristal. She is super kind and knowledgeable. We appreciate the trust you place in our business to handle your insurance and financial needs "
Mercedes Perez
November 25, 2024
"So grateful for the wonderful customer service that Yamillet Castillo has given me. Yamillet is very knowledgeable and provides the correct information needed. Yamillet responded the same day I sent my information into State Farm. Yamillet sent me an email with a quote that was excellent. I mean I wasn't expecting to save all that I have after getting hammered by my last insurance company. Almost half, no kidding!! Yamillet was very kind courteous and professional answering anything I asked her in detail. Yamillet made getting insurance fun! Thanks Yamillet for all your help!"
"Thank you Mercedes for the rating and your kind words about Yamilet. She is amazing and we are so proud of her. We appreciate your input and looking forward to handling your insurance and financial needs for years to come. "
Leslie Abreu
November 22, 2024
"Yamillet Castillo was so great helped me out with everything I needed! Great customer service & such positive attitude! I highly recommend her! Thank you again!"
"Thank you Leslie for the rating and your kind words about Yamilet. We are proud of her. We appreciate the trust that you place in our office to handle your insurance and financial needs. "
Ahboutique
November 13, 2024
"Let me start off by saying what a beautiful office this is always decorated so nice the girls are so kind and helpful A1 custom service for sure! Yamilet is great at everything she does such a great person to have at the front desk!"
"Thank you for the rating and your kind words about our office and Yamilet. We appreciate your business and looking forward to servicing your insurance and financial needs for years to come. "
Sasha Ortiz
November 13, 2024
"Unprofessional and careless!!!!!!! I’ve been trying to resolve a billing error that they created on my account since April 2024. It’s been 8 months and no resolution. Every month, I get a written cancellation notice from StateFarm. The manager Kaylee Ortiz insist that I disregard the cancellation notice and every month promises to resolve the issue. She tells me that my insurance is still active yet every time I call StateFarm customer care, I get told that my account has been canceled. I have to call every month to make direct payments to this agent because my online billing account isn’t accurate. I can’t change agents until they resolve this billing issue. Stay away from this agency, choose another agent if you can!"
"Hello Sasha, I'm so sorry to hear that you are unsatisfied. This has been an ongoing issue that started with the company requesting a Coverage Selection form from you that you provided timely and we forwarded over to them. However because of your tenure here with us, This document was not/shouldn't have been required. You were simply adding a vehicle with the same exact coverage as your existing vehicle. Unfortunately, the company went on and switched the coverages to the default which caused an increase in your premium. That's why the billing states that you owe more than what is your normal installment. The company has been working on removing the additional balance and advised that we take your normal installment until the case is resolved. As of now your account presents in a paid and active status and does not state that you owe any money at the moment. Multiple emails were provided along the way to provide you status of your case. We wish that it was in our power to correct it here from our end. We understand your frustration with the situation. We are doing everything possible to work with home office to accelerate a permanent resolve. Thank you for your patience. "
charlene g
November 8, 2024
"Yamilet always help me out with all of my needs even so last minute. Definitely recommend. I love this state farm."
"That means a lot, Char. Thank you for the kind words about Yamilet. Our staff takes pride in going above and beyond for our customers. "
Carmen Hernandez
November 1, 2024
"Yamillet, has excellent customer service, she is the best.."
"Thank you Carmen for the rating and your kind words about Yamilet. We are glad that you enjoyed working with her. We truly appreciate the trust you place in our office to handle your insurance and financial needs. "
Rosaelba Simon
October 25, 2024
"Cristal gave me great service today and really was able to help me out with my questions"
"Thank you so much for the rating and your kind words about Cristal. We are really proud of her and glad you enjoyed the experience. Once again, thank you for your business "
Sharmin Uddin
October 25, 2024
"Cristal is absolutely the best, always so professional, calm manners and always trying to help you. She knows her job very well and she helped me multiple times with multiple things. i would definitely recommend her to my families and friends!"
"Thank you Sharmin for the rating and sharing your experience with Cristal. We are grateful for your input. We appreciate your business and are looking forward to servicing your insurance and financial needs. "
Yomarley Rosa
October 24, 2024
"Yamillet Castillo is absolutely amazing & provides exceptional service!"
"Thank you so much for the great rating and your kind words about Yamilet. Yamilet is kind and patient. We appreciate your input and your business a great deal "
Yolaine
October 24, 2024
"Yamillet is excellent! She makes everything easy and stress-free. I 100% recommend her for anyone looking for car insurance."
"Thank you so much Yolaine for your input and kind words about Yamilet. She is knowledgeable and kind. We are proud of her. We appreciate the trust you place in our office to handle your insurance and financial needs. "
Steven Alvarado
October 14, 2024
"I just want to thank Cristal so much for being so helpful and having a great attitude as an sales person. I would totally recommend her to anybody looking to get 10/10 customer service and a great policy for your vehicle!!"
"Thank you Steven for the great rating and your kind words about Cristal. Cristal is kind and knowledgeable. Glad you enjoyed working with her. Thank you for the trust you place in our office to handle your insurance and financial needs. "
jamillet cabrera
October 10, 2024
"Always a pleasure. Yamillet has great customer service and communication!"
"Thank you for the great rating and your kind words about Yamilet. We are proud of Yamilet and happy that you enjoyed working with her. Thank you for your business. "